Platform Overview

Lower costs. Empower your team. Impress clients. Support members.

Opyn unifies navigation, virtual care, cost transparency and provider network intelligence — reducing complexity for teams and creating a consistent experience for members and providers.
Why Opyn

Unified, flexible, built to scale. 

Healthcare administrators deserve a platform that works as hard as they do. Opyn replaces fragmented systems with a unified, scalable suite—connecting member navigation, engagement, care delivery and benefit management under one consistent experience.

Your engine for efficiency and savings.

Administrators rely on Opyn to streamline operations and modernize how their organizations work. With AI integrated throughout the platform, teams can manage tasks, coordinate workflows, and accelerate their digital transformation, all while building capacity for growth.
  • Replace fragmented technologies and solutions
  • Reduce service demand with AI automation 
  • Deliver consistent and accurate modern member, employer, and provider experiences
  • Launch fast and expand over time 
  • Reduce operational overhead with scalable, AI-powered process automation
The Opyn Platform

The Value Opyn Brings to Your Organization.

Reduce costs. Delight your team. Impress your clients. Relieve your members.

Supercharge your operations and CSR efficiency

Streamline service with a human–AI hybrid model. AI handles routine inquiries and escalates only what your team needs to review.

Lower costs for members and plans

Intercept high-cost events early with AI-driven navigation. Guide members to the right, in-network care or instant $0 virtual visits.

Grow your client base with best in class tools

Give clients shared access to member data and insights. Our open platform enables seamless collaboration across brokers and stakeholders.

Your brand, your team, your preferred benefit solutions

Make the platform your own with flexible branding and group-level configuration.

Go live in weeks, not months

Skip long implementations. We set up your book of business and train your team—delivering fast onboarding and faster ROI.

Platform Flexibility

Opyn meets you where you are.

Choose the full platform or start with one solution and integrate your preferred tools along the way. Every path connects through the same unified foundation.
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Unified platform

Deploy all Opyn solutions in a seamlessly connected ecosystem that unifies member support, care access, pricing clarity and provider data.

Modular adoption

Solve your biggest need first—like call automation or cost transparency—and expand without rework when you’re ready. Opyn’s AI capabilities can be added into your existing systems, giving you plug-in intelligence without forcing a platform overhaul.

Integrated Solutions

How it all works together.

Opyn connects your systems, data, and member experiences through one unified platform. Use our integrated solutions—or plug in your preferred tools—to build a seamless ecosystem that works the way your organization needs.
opyn agents

A virtual teammate for every task

Opyn AI agents are trained on your data, documents and processes — ready to handle the high-friction tasks that slow teams down. Start with one. Scale everywhere.

opyn engage

Member simplicity meets admin power

Engage combines a consumer-grade member portal with a powerful partner console. Members get AI-guided benefit navigation, while admins streamline plan management, reporting and multi-stakeholder access.

opyn live

Virtual care, anytime—anywhere

Live delivers nationwide virtual care that lowers costs, streamlines administration, and gives members seamless access to urgent, primary and behavioral health services. Fast, reliable care—right when they need it.

opyn iris

Healthcare price clarity your members can trust

Iris helps members choose high-value, in-network care with clear pricing, provider comparisons, and benefit-aware recommendations—driving better decisions and lowering plan and member spend.

opyn index

Provider & network intelligence directory

Index transforms provider data management by syncing validation logic in real time to optimize network coverage, prevent surprise bills, and provide members with intuitive, mobile-responsive directories.

Opyn earns 5-star reviews for the experience it delivers — for admins, members, and partners.

“Marpai is driving operational improvements and our strategic integration of Opyn’s platform is the next leap forward in our TPA evolution.” 

— John Powers, President of Marpai

Ready to see Opyn in action?

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